Later this year, the most ideally suited job candidate to ever interview for a marketing position in our industry may sit across your desk. Tabitha has the clairvoyance to “see” prospects driving in and around your communities. She has the precognition to know what they want and she has the telepathy to entice them into your model homes. Yet despite all her uncanny extrasensory talents, you would be a fool to hire her.

Why pass on a home marketing savant? Because now you can have a digital version of “Tabitha” in every community, at your entrance gates, in your sales center, and in every room of your model homes. Location-based marketing (LBM) or geo marketing technology has matured, and is ready for deployment by home builders. It’s ironic, but LBM for mobile devices is becoming one of the most effective ways to sell immobile homes.[Tweet This]

To appreciate the possibilities of LBM, consider how the platform is being adopted:

  • Almost 2/3 of Americans will own a smartphone by 2017. – Statista [Tweet This]
  • 61% of application users prefer a brand when it offers a good mobile experience. – Cisco
  • Smartphones are becoming the center of the users’ universe, managing transactions, banking, fitness (Fitbit), gaming, health, transportation, and more.

Smartphone marketing is becoming more targeted, contextual, connected, and pervasive. Integrated location-based marketing technology is leading the way, connecting data points to educate users about the things and places they don’t know about as they roam.

  • Facebook’s check-in feature and login integrations with other applications has enabled marketers to identify where checked-in Facebook users are, wherever they go.
  • Foursquare, the most popular LBM social platform, now has more than 10 million users, whose recommendations guide other uses to discover new places. [Tweet This]
  • Google Places, Yelp, Snapchat, and a growing list of other applications are popularizing the use of LBM.

Behind the Apps: The Technologies for Homebuilders

Location-based marketing perfectly complements the real estate industry. You’ll understand how by understanding the technologies behind the applications.

GPS: Satellites circle the earth in a very precise orbit and transmit signal information to us. GPS receivers take this information and use triangulation to calculate the user’s exact location.

Geofencing: This virtual technology uses GPS to define an invisible perimeter and draw an “electronic fence” that surrounds the space. When a prospect with a location-based app enters the space, he gets an alert on his phone with information “pushed” to his device.

Beacons: Consider these devices the local, mini version of a satellite in orbit. Typically the size of a fist, they work through Bluetooth Low-Energy (BLE) technology. Beacons send out short-range signals to people within proximity using location-based apps. Marketing alerts are issued once the phone comes within range, and the possibilities are endless.

Drive In Leads with Alluring Alerts

Welcome to the Community: When “checked-in” smartphone users drive near your communities, automated welcome messages invite them to drop in to your event or promotion and discover your homes.

Visit the Sales Center: “Checked-in” smartphone users within proximity can learn about your promotion for less than the cost of printing a banner (which gets seen by a fraction of the digital audience). Beacons in the sales center can also help buyers discover models, lots, and options that meet their needs.

Tour this Home: Automated invitations prompt nearby drivers and pedestrians to tour your model homes and spec homes throughout your communities. Make it fun by telling people to follow their noses to the scent of baking cookies. As people near the properties, you can provide information on elevations, floor plans, as well as phone numbers to reach your salespeople.

Discover the Highlights: Tabitha could use her ESP to tell your buyers about the benefits they are drawn to, promote unique features, and allow them to learn about other available options. But LBM technology does it more reliably (and doesn’t take sick days or need health insurance).

Explore Our Amenities: As a community builder, you’ve invested heavily in a greenbelt, walking trail, playgrounds, and pools. Beacons turn them all into salespeople, encouraging buyers to experience the full value of buying a home in your community.

Would you like to learn more about the most time and cost-effective ways of implementing location-based marketing? Tell us telepathically if you can. Otherwise contact your BDX consultant today at info@thebdx.com. We look forward to demonstrating the possibilities for driving sales in your next community.

 

Tomorrow afternoon, the newlyweds who just visited with you are going to invite their friends, and their friends’ friends to discover your model homes. You’re going to feel like a tour guide at the Smithsonian. This fantasy scenario could become a routine occurrence if you can master the art of social media marketing.

Think of social media as the partner of content marketing. Content marketing drives people to consume information, which promotes interest and generates action. Social media drives engagement, which triggers social behaviors. The pair functions as parents in the inbound marketing family, and the effect is powerful enough to produce generations of loyal customers. Consider these three facts from the Hubspot State of Inbound 2015 report.

  • 75% of marketers around the world prioritize inbound over outbound marketing.[Tweet This]
  • Inbound campaigns achieve higher ROI than outbound.
  • Companies are 3X as likely to see higher ROI on inbound campaigns as on outbound.[Tweet This]

Why Social Media Works So Well in Home Building

Social media harnesses the power of the social proof theory, which suggests that people look to others for guidance, especially when faced with an unfamiliar or uncertain situation. If word-of-mouth can influence small ticket grocery store purchases, when the buyer has familiarity and certainty, then imagine what it can do for big ticket investments. Many young buyers who are active on social media have little to no home buying experience. If you can create a remarkable experience for one buyer, you have the genesis of a viral social media campaign.[Tweet This]

Measures of Success in Social Media

Each social media site has its own unique concepts, but the general path for social media marketing looks like this, regardless of the platform:

Generate remarks about positive experiences with your brand >

Get likes, followers, pins, positive reviews, or votes of confidence >

Inspire dialogue between initial influencers and followers >

Develop a community between your influencers, followers, and YOU >

Reward brand advocates to take a leadership role, expanding the community.

Once you commit resources to engaging with your community, you will use content, contests, incentives, and rewards to ensure that your influencers keep talking. You want to encourage them to generate the repeat exposure to your brand that leads to top-of-mind awareness and brand equity. If your brand focuses on educating consumers, you will use social media to establish your authority, making your business the go-to-resource on home building topics.

Through all of this social media activity, you have two larger business objectives:

  1. Continually generate traffic to your website

Whether you promote a contest, share a blog post, send a video link, or offer a white paper, traffic must be directed to your site. There, you can ask them sign up for an email list, download a report, or make an appointment to visit your models.

  1. Convert online leads to real-world buyers

With your calls-to-action, you are capturing the information you need to get engaged members to enter your lead funnel, so that your sales team can convert them into enthusiastic homebuyers, who will become even more influential social media advocates.

Ready to take the next step? Contact BDX  at info@thebdx.com and discover how to drive online traffic, feed your sales funnel, and sell out your communities fast using social media.

 

Each week our BDX digital marketing consultants and executives are out and about meeting with builders and helping them understand how they can use online marketing, media and technology solutions to improve their business. Here are some of the highlights from BDX in Action this week!

BDX in Action: Week of May 23, 2016


We had several great visits in Corpus Christi! Stopping by Hogan Homes with Mark Johnson while looking at some great views and MPM Homes with Mark Johnson. Then, seeing all of the great awards at Braselton Homes with Mark Johnson, Christine Blacklidge and Eric Newman!

Corpus - Mark Johnson at Hogan HomesCorpus - View from Hogan HomesCorpus - Mark Johnson with MPM Homes

Braselton Homes- AwardsCorpus- Mark Johnson, Christine Blacklidge, and Eric Newman at Braselton Homes


Christine Blacklidge and Alaina Latiolais were able to visit Port Aransas and tour Palmilla with Mandy & Ashley from Legacy Homes!

Port Aransas- Christine-Alaina with Mandy-Ashley at Legacy intPort Aransas- Touring Palmilla with Many&Ashley from Legacy Homes


We had a full house at Clayton Homes as BDX Director of Research, Julie Ward presented a webinar to showcase the findings from our Home Shopper Journey Study!

Julie Ward Full house at Clayton Homes

 

 

Are you tasked with enhancing your website’s visibility, attracting new customers, and building a brand that is as well-loved as your homes—all on a tight budget?

Consider moving user generated content to the top of your marketing agenda. In fact, put aside the means of generating content for a moment and think about the end result. You are going to build an online community of customers who are passionate about their homes and can’t wait to influence the next wave of new home buyers.

The fit couldn’t be more natural. For your customers, no other product will ever match the sentimental value of their homes. It’s where they have decided to raise their families and create lifelong memories. It’s where they live. For you, there is no marketing technique that will come more intuitively, because by nature, you are a community builder.

What is user generated content and why does it work?

User generated content (UGC) is any form of consumer-created online content including reviews, blogs, forum posts, and digital images. The content can live within your branded domain, on a third party site, or it can reside on a social media platform. The point of pursuing UGC is to invite prospects to experience your brand through the eyes of your customers.

Nothing your company can say directly to prospects will be as trusted or impactful.

UGC is especially vital to Gen Y/Millenials who will not make important purchases without consulting others’ opinions. But young home buyers aren’t the only believers in UGC. A recent study found that 70% of all consumers place peer recommendations and reviews above professionally written content.[Tweet This] This confirms the social proof theory – that people are automatically drawn to products others like and trust.

Why do you need to implement a UGC strategy ASAP?

Improved metrics like search rankings, clicks, and conversions barely scratch the surface of what UGC delivers. It’s such a powerful resource for homebuilders that it deserves a more persuasive case:

UGC enables you to grow your content, resulting in more organic (FREE) search traffic to your website. You know that, but you may not know that because much of your content will be written by consumers, your search engine results page (SERP) rankings will be higher for the key terms consumers actually use. Don’t you want to put your customers to work for you? When they’re happy in their homes, it’s their pleasure.

Your customers’ expressions of gratitude begin with marketing and continue in sales. Their recommendations and reviews distinguish you from competitors. Their positive experiences overcome skepticism, attract prospects, and affirm your value to current customers. Their stories influence friends and family on Facebook, Twitter, and Yelp, diverting traffic to your website. There, your customers foster a community, answering questions and sharing experiences with people who value their opinions. When prospects are ready, your customers guide them to call your best representatives and to visit your model homes.

UGC is a complete loop of powerful marketing and sales efforts that hand-deliver ready-to-buy leads.[Tweet This] Costs are low, minimal effort is required from your marketing and sales teams, and it delivers maximum ROI. Ready to get started?

Consider these three ideas for your first UGC campaign:

  1. Dream Room Challenge – Homebuyers tour your models, but they don’t get to see the creative ways that your customers bring their unique visions to life—until now. Incentivize your new homeowners to showcase their favorite rooms with pictures or videos on Instagram, Facebook, Pinterest, and your site. Promote the competition on your site and through social media, and entice participation by awarding a design center shopping spree.
  1. Custom Build Showcase – Encourage customers to show off their one-of-a-kind builds, whether it’s a unique art niche, a home gym, or a balcony with an inspiring view.
  1. Lifestyle Photo Contest – Incentivize customers to post photos of themselves enjoying their homes, hosting parties or barbecues, cooking in their gourmet kitchens, or enjoying family time in their media rooms.

Our social media and SEO teams would love to talk to you about your strategy to attract and engage home buyers online. Email us if you’re ready to talk.

Each week our BDX digital marketing consultants and executives are out and about meeting with builders and helping them understand how they can use online marketing, media and technology solutions to improve their business. Here are some of the highlights from BDX in Action this week!

BDX in Action: Week of May 16, 2016


Tim Costello spoke at the Clayton breakfast in Birmingham, AL this week. It was very cool to see Clayton’s support of the Hope for the Warriors organization!

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It was great testing some VR with BAM Builder Advertising & Marketing Inc. in the office on Tuesday!

BAM Client Visit


Rolwes Co. President and his Marketing Coordinator in St. Louis checking out our Virtual Reality!

Amy Alexander with Rolwes


It is always a good time when Betenbough Homes stops by for a visit! Thanks for coming in on Wednesday!

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